IT Operations Manager
* Overall 8 - 10 years of experience running IT Helpdesk Operations covering Desktops, Servers and Networks
* Coordinates with the help desk operations manager in resolving issues for agents supporting a particular client
* Working knowledge of Avaya and Cisco technologies and complex network architectures using these technologies
* Responds to all escalated IT issues across Desktop, Server, Telecom and Network areas and coordinate for resolution within TAT
* Interact with internal clients on all levels to help resolve IT-related issues and provides resolutions/ RCA in a timely manner.
* Coordinate with Information security manager on internal and external audits for successful audit closure
* Coordinate with IT Infrastructure manager in capacity planning and availability management
How to apply:send resume by email then indicate the position applied for at the subject box
Company:HR Network Inc.
Contact:Andrei Arines
Email:gfarines@hrnetworkph.bayandsl.ph
