JOB DESCRIPTION:
• Process calls to effectively meet customer needs within established productivity
goals and turnaround times
• Follow established guidelines in providing customers accurate information using
various system tools.
• Meet the service, quality and quantity standards set by Management
• Update client information on the system as required
• Escalate issues to Management to ensure customer expectations are met when
standard procedures are inadequate in meeting specific needs
• Demonstrate sensitivity, empathy, responsiveness and creativity to ensure customer
satisfaction
• Network throughout the organization to engage supporting units in delivering
solutions
QUALIFICATIONS:
* Must be 2-yr vocational course graduate or at least 2 years in college, or
even high school graduates provided with good to excellent communication skills
* 750 full time positions available.
* Must have strong sense of customer service.
* Must have good comprehension skills.
* Must have the ability to withstand call center pressure.
* Must be willing to work on a shifting schedules.
* Must be willing to start IMMEDIATELY!!!
* Call center experience is an advantage, but not required.
Interested applicants may visit our office or send their resume to:
Stargroup Executive Search, Inc.
2F Mazda Bldg. Chino Roces Ave., Cor. Sabio St., Makati City
(Entrance is the gate between Tokyo Healthlink & Artemis Shop)
Look for Ms. Jhoye
Direct Line Number: (02)894-2723
How to apply:Interested applicant should sen their resume at mjsanpedro@stargroupexecutive.com
Company:Stargroup Executive Search, Inc.
Contact:Look for Ms. Jhoye San Pedro
Phone:8942723
Email:mjsanpedro@stargroupexecutive.com
